CUSTOMER SERVICE 

For general inquiries, please contact us by phone or using the general inquiries form here. We are available to support you every day, Monday-Friday from 9am-5pm PST. 

U.S. Jaclean, Inc.
1816 W 135th St.  
Gardena, CA, 90249
United States
P: 1-800-241-2221

Monday through Friday 8:30 a.m. – 5:30 p.m PST

 

For 35 years, Daiwa has been a pioneer in bringing healing techniques into your home through original, expertly-designed products.

Headquartered in California with facilities nationwide, we run our own warehouses right here in the United States. 35 years ago, founder Michael Kogure arrived from Japan with a singular mission: to improve the health and wellness of Americans through quality products that can be used from the comfort of home.  Over the years, U.S. Jaclean, Inc. has developed popular brands, opened stores throughout the nation, and introduced countless Americans to health and wellness products. Our family of brands has grown and diversified, always staying on the cutting edge of at-home health and wellness technologies

For decades the Daiwa brand has meant quality health, home, and fitness products at affordable prices. As we continue to grow and expand Daiwa. product line to include more popular brands, Daiwa name represents our family-owned company and our family of consumer wellness brands.

With offices and warehouses located throughout the country, getting support after purchase is simple and convenient.

Daiwa Felicity Headquarters are in Gardena, California, with 7 Satellite Service Centers located in Hawaii, Texas, Florida, Illinois, Nevada and Washington.

For 36 years, Daiwa Felicity has been a pioneer in bringing healing techniques into your home through original, expertly-designed products.

BRANCH OFFICES

A unique feature of U.S. Jaclean is the extensive network of locations that we have developed over our 35 years in the business. Our nation-wide reach allows us to provide wholesalers and end-users with fast, convenient shipments and service directly from our own facilities. 

With offices and warehouses located though out the country, getting your product repaired is simple and convenient. Service requests begin with a simple online form, which can you can find here. We will respond to your request quickly and will help you take the next steps so that your product is back to working order as soon as possible. 

Los Angeles - Headquarters
1816 W.135 Street,
Gardena, CA 90249
Phone: 310-538-2298
Fax: 310-538-4521

Texas
1808 10th Street, Suite #200,
Plano, TX 75074
Phone: 972-379-2517

803 Summer Park Drive, Suite #100,
Stafford, TX 77477
Phone: 972-379-2517

Florida
6835 S Conway Road. Suite #300,
Orlando, FL 32812
Phone: 407-930-7682
Fax: 407-930-7683

Hawaii
1026 Lauia Street, Building B,
Kapolei, HI 96707
Phone: 808-848-0488
Fax: 808-848-0883

Illinois
1144 N Main St. 
Lombard, IL. 60148
Phone: (847)278-7059

Nevada
8050 Arville Street, Suite #110,
Las Vegas, NV 89139
Phone: 702-776-8781
Fax: 702-776-8809

Washington 
1025 Industry Dr., Tukwila, WA 98188
Phone: 253-236-5753
Fax: 253-243-7983

Maryland
6770 Oak Hall Ln, Suite #111
Columbia, MD 21045
Phone: 410-334-0010

3 auto programs make it a snap to sit back, relax, and receive a massage that cycles through a variety of features automatically. 

• Attach to any chair or other seating. 

• Automatic massage nodes move and rotate to give a mix of deep-kneading and tapping shiatsu massage treatments.

• Features upper, lower, or full back rolling massage programs, and a spot-massage mode for targeting a specific problem area.

• 15-minute auto shut-off

Model Number: USJ-874
Rated Voltage: 12V
Rated Frequency: 48W
Box Dimensions: 32.4 x 8.9 x 18.5 in | Weight: 17.6 lbs
Product Dimensions: Back- 30.5" x 16.5" Seat- 16" x 17" | Weight: 14.3 lbs

 

 

 

 

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WARNING: This product can expose you to chemicals including Lead which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov