Shopping Notes

The products sold by WOO JAPAN are all purchased in Japan and sent directly from Tokyo to customers to meet the needs of high-end customers who pursue 100% pure quality assurance sold in Japan.

Every piece of your beloved product will be carefully packaged and sent from Tokyo as soon as possible. The average time for DHL worldwide express from Tokyo to the United States is about 5 days, and you can tracking the parcel number within 24-48 hours after we shipped the package.

It is not easy for the goods to travel long distances. Please try to arrange to sign in person with the DHL delivery personnel to avoid the possibility of losing the package caused by direct drop off without a signature. Occasionally, the transportation time delay or product inspection caused by the random inspection by the US customs The loss will be borne by our merchant, but the customer needs to provide evidence of customs random inspection. If there is a situation where customs duties need to be paid after the random inspection, the risk must be borne by the buyer.

The Arima-Onsen is the most famous onsen hot spring in Japan and has a very long history. It's called the “center of KOBE” and the water is rich with mineral contains and the iron component is 2 times more than the sea. The onsen was divided into gold spring which is red color and silver spring which is transparent.

1: The natural onsen hot spring water component. The soap contains about 18% of water(unopened) and it's all natural hot spring water from the silver spring. The water was collected by the staff with water tank and send directly to the factory.

2: 100% natural  ripening manufacturer method. In order to protect the natural component not damanged, all the product was ripened with 80 to 90 days and the hollow at the frong of the soap is the proof.

3: Rich moisture component. The soap used natural moisturizing meterial such as onsen hot spring water and hydroxide collagen, glycerin. It's suitable for sensitive and dry skin.