Shopping Notes

The products sold by WOO JAPAN are all purchased in Japan and sent directly from Tokyo to customers to meet the needs of high-end customers who pursue 100% pure quality assurance sold in Japan.

Every piece of your beloved product will be carefully packaged and sent from Tokyo as soon as possible. The average time for DHL worldwide express from Tokyo to the United States is about 5 days, and you can tracking the parcel number within 24-48 hours after we shipped the package.

It is not easy for the goods to travel long distances. Please try to arrange to sign in person with the DHL delivery personnel to avoid the possibility of losing the package caused by direct drop off without a signature. Occasionally, the transportation time delay or product inspection caused by the random inspection by the US customs The loss will be borne by our merchant, but the customer needs to provide evidence of customs random inspection. If there is a situation where customs duties need to be paid after the random inspection, the risk must be borne by the buyer.

This product is a fresh food within 12 days from the date of delivery (best taste period).If you mind, please decide carefully.

Contains: butter sand Coffee&Chestnut 2 pieces

Storage: storage at some place could avoid direct sunlight and high temperature moisture enviroment.

Manufacturer: BAKE CO.,LTD. Tokyo-To Minato-Ku Shirokanedai 3-19-1

This product is hand made so the shape and color of individual cookie might be diffenent.

This product is easy to broke cause the feature of flour.

This caramel sauce and/or fat and oil will seep out to cookie dough and the cookie dough might gone softwhen the tempreature is high. It is safe to eat.

The inside of cookie dough are spread with chocolate sauce. It might have white dot when the tempreature is high. It's seeped out fat fromt chocolate and is safe to eat.

The flour powder might been seeped out easily cause the feature. It's safe to eat.

For futrhermore information, please check each product's individual page.